Fast Company | ROWE Notes
A little background
Centresource is one of the top digital agencies in the world (and even though I'm biased, i say this mainly because of the awards we've won!) and we employ some very talented people. As a demographic, their relatively young (sub 35), technical, and beyond passionate about their work. Basically, its a firm full of people that any organization would be lucky to have.
As the founder of CentreSource, I wanted the culture to support people in both their personal & professional endeavors - while also creating a place that promotes accountability & results. ROWE gave us the foundation to begin this journey and after 2 years of refinement, we have a unique management model simply called "The Merit System"
ROWE / Laziness
One of the main inhibitors to companies adopting a ROWE mentality is, simply put, laziness. Leaders love to 'manage on the fly' because it's easy - the employee's success is 100% dependent on how the manager feels (sadly, often at that very moment - detrimental for an annual review).
For a manager to actually codify what an employee must do to find success is very difficult & takes a lot of thought. Moreover, the manager may quickly realize that they don't even have systems in place to track the very things they want to judge the employee on - thus the reason they so heavily depended on their 'gut'. Formalizing the expectations gives both the employee & employer something to easily identify, discuss, and improve upon.
Materials I share
These two documents are PROFOUND and I encourage everyone to read them. I also share this blog post, from the Chief Happiness Officer, that started my whole journey down this path (I cared about start times & was shocked by the comments). Last, Zappos has a cool 'Core Values' section for companies to review.
These aren't specific to ROWE, but they talk to a larger issue that tech firms need to address - culture matters as much, if not more, than money nowadays.